Compatibility with alarm equipment already installed at customer sites is often the first practical question when evaluating new monitoring-centre software. A platform can have a modern interface, but it still has to receive and interpret the signals used across the installed base.
GALERT supports Contact ID (CID), ADM-CID, SIA and DC-09. These protocols are used to carry alarm and technical events from field systems into the monitoring-centre workflow.
Validated GALERT integrations include Ajax, Hikvision AX PRO, Hikvision AX Hybrid PRO and U-Prox. Exact compatibility depends on the equipment, communication path and deployment configuration and is checked before production integration.
The operator should see a meaningful event — burglary, panic, fire, tamper, arming, disarming or a technical communication issue — rather than having to interpret raw technical codes. Consistent decoding also improves event history and reporting.
Not necessarily. One of the main reasons to validate protocol and integration support first is to keep compatible field equipment in place while modernising the monitoring-centre software layer.