“Traditional dispatch” does not mean one specific vendor. It describes a workflow still found in many security operations: older monitoring software, limited mobile support and manual intervention assignment by phone or radio.
| Criterion | Traditional workflow | GALERT |
|---|---|---|
| Intervention assignment | Phone/radio, address dictated | Assigned in the platform and sent to the app |
| Mobile app for field teams | Often absent | Android app with intervention workflow |
| Signal reception | May depend on one reception path | Can be designed with redundancy |
| Reporting and traceability | Often reconstructed manually | Centralised, exportable event data |
| Remote access | Often tied to fixed workstations | Browser-based monitoring-centre interface |
| History by monitored site | Spread across files, notes and memory | Centralised and searchable |
| Migration approach | Can require disruptive cutover | Staged integration and parallel testing |
The benefit is not technology for its own sake. It is about reducing avoidable handoffs, improving the information available to field agents and keeping a reliable record of what happened during an intervention.
GALERT can be evaluated for 30 days and integrated in stages. Full production integration is typically planned over 1–3 calendar months, depending on monitoring-centre complexity.